Privacy Policy for AFMOS

Last Updated: March 14, 2026

1. Introduction

LITCOM ENGINEERING SDN BHD ("Company", "we", "our", or "us") operates the AFMOS mobile application ("App").

This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our App.

AFMOS is designed for SPKA device management and alert monitoring, allowing authorized users to monitor device status and receive operational alerts.

By using the App, you agree to the collection and use of information in accordance with this Privacy Policy.

2. Information We Collect

2.1 Personal Information

We may collect limited personal information when you use the App, including:

• Name
• Email address
• User account credentials
• Organization or company name

This information is used solely for authentication, system management, and communication purposes.

2.2 Device and Usage Information

When you access the App, we may automatically collect certain information such as:

• Mobile device type and model
• Operating system and version
• Device identifiers
• App usage statistics
• Log files and error reports

This information helps us maintain system reliability and improve app performance.

2.3 Device Monitoring Data

AFMOS may collect operational data from SPKA devices, including:

• Device status
• System alerts and notifications
• Device identifiers
• Operational logs

This data is necessary to provide device monitoring and alert services.

3. How We Use Your Information

We use the collected information to:

• Provide and maintain the App services
• Enable SPKA device monitoring and management
• Send alerts and notifications related to device status
• Improve system performance and reliability
• Provide technical support
• Ensure security and prevent unauthorized access

4. Data Sharing and Disclosure

We do not sell, rent, or trade personal information to third parties.

We may share information only in the following situations:

• With authorized personnel within your organization
• With service providers assisting in operating the App or infrastructure
• When required by law or legal processes
• To protect the rights, safety, or property of LITCOM ENGINEERING SDN BHD

5. Data Security

We implement appropriate technical and organizational security measures to protect your information against unauthorized access, alteration, disclosure, or destruction.

However, no electronic transmission or storage system can be guaranteed to be 100% secure.

6. Data Retention

We retain collected information only for as long as necessary to:

• Provide the services of the App
• Maintain operational logs
• Comply with legal obligations
• Resolve disputes and enforce agreements

7. User Rights

Depending on applicable laws, users may have the right to:

• Access their personal data
• Request correction of inaccurate information
• Request deletion of their data
• Restrict or object to certain processing activities

Requests may be submitted through the contact information below.

8. Third-Party Services

The App may rely on third-party infrastructure or services (such as cloud hosting or notification services). These providers may process data only as necessary to support the App's functionality.

9. Children's Privacy

AFMOS is not intended for use by individuals under the age of 13. We do not knowingly collect personal data from children.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When changes occur, we will update the "Last Updated" date at the top of this page.

Users are encouraged to review this policy periodically.

11. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us:

LITCOM ENGINEERING SDN BHD
Email: developer@litcom.my